COCEurope: Transparency and Trust
Embracing Honesty: A Detailed Look at COCEurope's Transparent Practices
Welcome to our Transparency Policy page. We would like to take this opportunity to clarify some important points regarding our services and the nature of the documents we provide at COCEurope.
First and foremost, it is essential to emphasize that COCEurope does not issue manufacturers’ Certificates of Conformity (COC) but rather Complete Informative Technical Sheets, also known as CDS (Complete Datasheet). These documents provide detailed and specific information about a vehicle, including its technical characteristics, dimensions, weights, engine, transmission, among other relevant aspects.
However, it is true that our informative technical sheet does not have the same legal value as a Certificate of Conformity (COC) issued by manufacturers. The COC is an official document that certifies a vehicle’s compliance with European Union regulations and technical standards. The issuance of this certificate is the exclusive responsibility of manufacturers and their respective authorized dealership networks.
Our team is committed to ensuring clear communication and transparency of information to our customers. We continuously work to improve our communication channels to avoid misunderstandings and ensure that our customers are fully aware of the features and limitations of the documents we provide.
It is important to highlight that our Informative Technical Sheet can be useful in various situations, such as for insurance, maintenance and repair purposes, or even for import and export purposes in countries where this type of document is accepted. However, it is always advisable to verify the specific legal requirements in your country or region before requesting our services.
Should you have any questions or need additional information, please do not hesitate to contact our customer support team. We are always available to assist you and clarify any issues that may arise.
We appreciate your interest in our services and hope that this information has helped to clarify our policies and the nature of the documents we provide. If you have further questions or need assistance, our team is always ready to help and provide the necessary support.
Thank you for visiting our Transparency Policy page, and we look forward to serving you.
We strive to provide the best possible service and accuracy with our CDSs. If you are not satisfied with the document, please contact our customer service team for assistance.
Our CDSs are compiled using official databases, and the information provided is accurate and reliable.
Yes, our CDSs are compiled using official databases and are compliant with national and European regulations.
No, our data sheets are for informational purposes only and cannot replace an official COC. We do not accept any claims related to difficulties in registering a vehicle based solely on our data sheets.we are committed to ensuring that you have the support you need throughout the registration process. Although we do not have a return policy due to the customized nature of our work, we will always work with you on an individual basis to find a satisfactory solution.
Strength in Unity: COCEurope's Diverse Partner Ecosystem
At COCEurope, we believe in the power of strong partnerships to enhance our services and create a seamless experience for our valued clients. We are proud to collaborate with a diverse range of businesses, including auto importers, official inspection centers, customs offices, and various service agencies. By working closely with these esteemed partners, we ensure that our clients receive comprehensive support throughout their journey with us. Explore our extensive network of collaborators, all committed to providing the highest quality service in the industry.