Who is CoC Europe?
we are a leading company in Europe for the mediation in the issue of certificates of conformity, we collaborate with over 27 companies scattered throughout Europe to offer our customers a fast and quality service.
Where you are?
Our offices are located in the heart of Barna, in Calle d’Aragon one of the main arteries of the city near the most famous Ramblas de Catalunya and Passeig de Gracia. Our office is not open to the public but you can request an appointment with one of our consultants.
Why do i have to choose you for my certificate?
Unlike many other companies that populate the web coc Europe is the only one to offer a totally official certificate valid throughout Europe and requested directly from the manufacturer, our network of consultants in the immediate vicinity of the main automotive production centers allows us to get the document quickly and at an affordable price.
What payment system can I use?
On our site, you can pay by Credit / Debit Card, or pay with Paypal, Stipe and Bank Transfer. If you have specific needs, just write to our customer service.
Can I pay only in euros or even other currency?
You can pay in any currency using the virtual pos, we guarantee you the best exchange rate currently on the market.
Can I cancel my payment?
You can cancel your order automatically within 24 hours or within one business day. It will no longer be possible to cancel your order once the Certificate has been “processed”
What happens if my shipment is lost?
Every shipment travels in a way if something were to happen insured we take care to request a new certificate and send it back to you in the shortest possible time with no cost to pay on your part
How long is my package delivered?
The delivery takes place by UPS, DHL or Fedex in special cases we can use the National postal service. In any case, we guarantee delivery as quickly as possible.
Can I choose a delivery time or indicate a PO BOX?
Once shipped, it is possible to track the shipment using the appropriate tracking, however, it is not possible to obtain a precise courier delivery time. In some large cities, in the absence of the recipient, it is possible that your package is left at the access point (DHL or UPS) closer to home. It is possible to indicate this service as an indication of delivery and use a packstation.
Refund and Change
Can I return the certificate of conformity and get a refund?
As per the European norm for personal documentary goods for the customer, it is not possible to avail of the right of return for the COC.
If my document is false, what happens?
We are so sure of the authenticity of our documents, that in case of justified suspicion regarding the invalidity of a COC we offer a full refund of the amount paid including shipping costs.
What happens if some data are different?
As each vehicle has its own history some features may also change over time, in case there is some error in your coc or some info are no longer up to date it is possible to request a new CoC in a totally free way (in 10% of cases a contribution of € 19 for the reprint)